Privacy Policy

Last updated on  01st January 2016.
Airnook.com  is owned and operated by Airnook Technologies Pvt. Ltd. (hereinafter referred as Airnook) is
committed to respect your privacy while using our website. The statement highlights our privacy practices regarding Personal Information that we hold about you.

USER PERSONAL OR BUSINESS INFORMATION 
This Privacy policy is subject to the terms of the Site Policy (User agreement) of Airnook. This policy is effective from the date and time a user registers with Airnook (www.airnook.com) by filling up the Registration form and accepting the terms and conditions laid out in the Site Policy.
In order to provide a personalised browsing experience, Airnook may collect personal information from you and  allow you to access the most relevant information that meets your requirements.
The information we collect, please note the followings:

  1. Account Information: If you create an account on Airnook, we may store and use your name, email address and other information you may provide with your account, such as your gender and date of birth. Your name as well as any photograph you submit through the registration process, will be publicly displayed as part of your account profile. You can modify some of the information associated with your account. If you feel that an unauthorized account has been created depicting you or your likeness, you can request it for removal.
  2. Public Content: The information that you post on the site is intended for public utilization, including your reviews, comments, suggestion, photos, likes (hoot-up), dislike (hoot-down), friends, lists, compliments, and account profile. We may display this information on the Site, share it with businesses, and further spread it to a wider audience through third party sites and services.
  3. Contacts: You can invite your friends to join the Site by providing their contact information, or by allowing us to use your address book from your computer, mobile device, or other sites. If you invite a friend to join and connect with you on the Site, we may transmit your friend’s contact information to Airnok , which is enough to process your requests.
  4. Communications: When you sign up for an account, you are opting in to receive emails from other Airnok users, businesses, and Airnok itself. If you exchange messages with others through the Site, we may store them in order to process and deliver them, allow you to manage them, and investigate possible wrongdoing in connection with the Site.
  5. Transactional Information: If you make reservations or purchases through the Site, we may collect and store certain information about you to process your requests and populate forms for future transactions, such as your phone number, address, email, and credit card information. This information may be shared with third parties who help process and fulfill your requests. When you submit credit card numbers, we encrypt that information using industry standard technology. If you write reviews about businesses with which you transact through the Site, we may publicly display the fact that you transacted with those businesses.
  6. Site Activity: We may store information about your use of the Site, such as your search activity, the pages you view, the date and time of your visit, and the businesses you call using our mobile applications. We also may store information that your computer or mobile device provides to us in connection with your use of the Site, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.

 

COOKIES
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself. The only personal information a cookie can contain is information you supply (an example of this is when you ask for house at Mumbai). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. 

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come. 

To extend this personalized experience Airnook may track the IP address of a user's computer and save certain information on your system in the form of cookies. A user has the option of accepting or declining the cookies of this website by changing the settings of your browser.

Every effort will be made to keep the information provided by users in a safe manner, the information will be displayed on the website will be done so only after obtaining consent from the users. Any user browsing the site generally is not required to disclose his identity or provide any information about him/her, it is only at the time of registration you will be required to furnish the details in the registration form.

THIRD PARTIES
We may share information about you with third parties as follows:

  1. Advertisers: We may allow third parties to use Cookies on the Site to collect the same or similar type of information for the same purposes as Airnok does for itself. They may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have access to or control over the Cookies they use. Please note that opting out does not prevent the display of advertisements to you.
  1. Service Providers: Some of the services that are offered through the Site, such as discount offer and food delivery etc., may be provided by third-party providers. We also outsource some of Airnok’s functions to third-party providers, such as technical and customer support, tracking and reporting functions, quality assurance testing, payment processing functions, and other services. We may share information from or about you with these third-party providers so that they can perform their services or complete your requests.

 

  1. Aggregate Information: We may share user information in the aggregate with third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements.

 

  1. Business Transfers: We may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires Airnok or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.
  2. Investigations: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Site; or (c) protect our rights, reputation, property, or that of our users, affiliates, or the public.
  1. Links: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question

 

INFORMATION SHARING
A full user always has the option of not providing the information which is not mandatory. You are solely responsible for maintaining confidentiality of the User password and user identification and all activities and transmission performed by the User through his user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and Airnook or Airnook Technologies  assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.
You agree that Airnook or Airnook Technologies  may use personal information about you to improve its marketing and promotional efforts, to analyze site usage, improve the Site's content and product offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that Airnook or Airnook Technologies may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time. It is the belief of Airnook or AIRNOOK TECHNOLOGIES that privacy of a person can be best guaranteed by working in conjunction with the Law enforcement authorities.
All Airnook’s  websites including Airnook fully comply with all Indian Laws applicable. Airnook  has always cooperated with all law enforcement inquires. Airnook may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bonafide requirement to prevent an imminent breach of the law

Changes to this Privacy Policy
If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the "Privacy Policy" page any time you access our web site so as to be aware of any changes which may occur from time to time.

 

Feedback
Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcome and greatly appreciated. Please mail us at support@airnook.com